Shipping and Returns

SHIPPING & DELIVERY

We aim to make every Luxe Chill order a smooth and delightful experience.
All orders are carefully packed and processed within 2-4 business days
We ship via Australia Post - and you can select standard or express postage
Delivery time to most Australian locations is 3-7 days
if you need a super urgent order please email us at sales@luxechill.com

RETURNS

If your order arrives damaged, incorrect or faulty please notify us within 7 days at sales@luxechill.com or call us on (03) 8564 8527 and we will review the issue promptly and arrange a replacement or refund where appropriate

NEED HELP?

Our goal is to ensure every luxe Chill experience leaves you relaxed, happy and completely satisfied so if you encounter any issues please don’t hesitate to contact us - we’re always here to help!

Email: sales@luxechill.com

Phone: (03) 8564 8527